Until the Sun Shines Again, Stay Close to Your Customers and Do Right by Your Sales Reps | CustomerThink

Source: Until the Sun Shines Again, Stay Close to Your Customers and Do Right by Your…

Addressing Customer Issues Creatively During a Crisis

Addressing customer issues has become a priority for businesses during the current crisis.

Ease of Doing Business: Best Leading Indicator of Growth | CustomerThink

Source: Ease of Doing Business: Best Leading Indicator of Growth | CustomerThink

How to Continue to Deliver Great Customer Service During a Crisis | CustomerThink

Source: How to Continue to Deliver Great Customer Service During a Crisis | CustomerThink

Customer experience falls down across Africa and ME

Only 9% of organisations say customers rate brand experiences as fully satisfactory, with satisfaction around AI…

Can CX be Measured? – Interact RDT

How to measure customer experience using quantitative and qualitative methodologies combined to capture the muti-dimensional understanding…

B2B Buyer Behavior is Changing, Making Experience Objective #1 | CustomerThink

Source: B2B Buyer Behavior is Changing, Making Experience Objective #1 | CustomerThink

Experience: The Blog: The Customer Experience Implications of the SARS-CoV-2 Coronavirus and COVID-19 Disease

Source: Experience: The Blog: The Customer Experience Implications of the SARS-CoV-2 Coronavirus and COVID-19 Disease

11 Simple Ways To Make Customers Feel Valued

A happy customer makes for a happy business. According to Forbes Coaches Council experts, these are…

3 reasons why collaboration is the key to unlocking success | CustomerThink

Source: 3 reasons why collaboration is the key to unlocking success | CustomerThink