Customer Journey Game South Africa | Lynne Baker

The Customer Journey Game is an interactive business board game, designed to increase player awareness of…

Adré Schreuder on LinkedIn: “This industry is crying out for disruption & differentiation! #SAcsi”

September 24, 2019: Adré Schreuder posted images on LinkedIn Source: Adré Schreuder on LinkedIn: “This industry…

6 Core Emotions in Customer Experience and Why They Matter

Sometimes “Customer Experience” feels like a book everyone talks about, but few people actually read. Luckily,…

UBA launches Leo service chatbot on Apple business chat to enhance customer experience.

NIGERIA – United Bank for Africa Plc has announced that its customer service Chatbot, Leo, is…

Antonia Oakes on LinkedIn: “Old Mutual Insure Doing great things for our customers everyday 1st prize ⭐️Sunday Times Top Brands in the consumer category Short Term Insurance👍👍🙌🏻🙌🏻”

September 19, 2019: Antonia Oakes posted images on LinkedIn Source: Antonia Oakes on LinkedIn: “Old Mutual…

South African Customer Satisfaction Index shines a light on the best and worst life insurers in SA.

The latest South African Customer Satisfaction Index shines a light on the best and worst life…