Correlation between ‘brands’ and good customer service: The Dangote example

For something to be called a ‘brand’, it basically means it has stood the test of…

Complain! Namibian Minister tells customers

Sometimes, just sometimes complaining can be a very good thing! With specific regards to the area…

A New Mindset: Viewing Cyber as an Enabler of Business Growth, Improved Customer Experience and Innovation

Author: Spencer Manguwa Introduction Historically, cyber has been viewed as a preventative program – one that…